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Air Canada Vacations

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

 
5 stars
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Location

  • Located directly on the beach
  • Costa Mujeres
  • 10.7 km from El Meco Archaeological Site
  • 19 km from Cancun

Address

Punta Sam, Carrertera, Mza 002, Lt.7, Salinas, 77400 Costa Mujeres, Q.R., Mexico

Hotel description

Vacation like a Star ™ at the famed all-inclusive Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort. We’ve created the ultimate beachfront vacation locale featuring Hollywood memorabilia, themed experiences, a star-worthy spa and a variety of all-inclusive dining venues and bars, transforming the everyday all-inclusive vacation into a PHabulous getaway. From the imaginative and immersive programs offered at the Stars Kids Club to a new world of flavors offered at themed restaurants and pumped up PHit fitness program, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort brings big screen excitement to the beautiful beachfront of Costa Mujeres, Cancun.

Meal and beverage plans

All-Inclusive Plan

  • Breakfast, lunch and dinner daily
  • Domestic and international alcoholic and non-alcoholic beverages
  • Unlimited reservation-free dining at all à la carte restaurants

Additional inclusions

  • Stars Kids Club™ (children 4-12 years old)
  • Teens Club (teens 13-17 years old)
  • WiFi throughout the property
  • Your Soundtrack - pick your music theme
  • Phabulous Beds - a hand-crafted custom mattress developed exclusively for Planet Hollywood guests
  • Main Event Guarantee - major events will be aired on screens throughout the resort

Upgrade your stay

Upgrade to Star Class or STAR Class Producer's

Clients booking a STAR Class room will enjoy the following inclusions:

  • Personal rider with preferred bar labels and in-room snacks
  • Preferred room locations
  • Personal Agent
  • Private pool
  • Nightly turndown service
  • Preferential reservations in a la carte restaurants
  • Exclusive beach area with dedicated bar and waiter service
  • Distinctive wrist bracelet
  • Exclusive access to the Green Room Lounge
  • Personalized check-in and check-out at the Lounge
  • Complimentary early check-in and check-out (subject to availability)
  • Selected premium drinks menu available in lounge (some restrictions apply)
  • Daily continental breakfast service in the Green Room Lounge
  • Dedicated breakfast restaurant
  • Evening hors d'oeuvres and afternoon snacks including decadent desserts in the Green Room Lounge
  • Upgraded robes and slippers in room
  • In-room welcome amenity - complimentary bottle of sparkling wine
  • 20% discount on spa treatments (some restrictions apply) - applicable towards 50 minutes or longer spa treatments
  • Selection of in-suite liquors (one bottle per week) - with a minimum 3 night stay
  • Upgraded mini-bar restocked daily (according to consumption)
  • Upgraded room service menu
  • Complimentary access to hydrotherapy circuits one session per person per stay for guests over the age of 18 (based on availability)
  • Pillow menu

Clients booking a STAR Class Producer's room will enjoy the following additional inclusions:

  • Private in-room check-in or at lounge, according to the guest’s choice
  • Extended butler service hours
  • Daily follow-up from the property’s management team to ensure a superb stay
  • Relaxing in-room experience with a new enhanced aromatherapy menu that includes three different essences to choose from
  • Extended and exclusive room service menu that includes options from a la carte restaurants
  • One complimentary pool cabana day service during the stay
  • One complimentary mixology class per stay
  • Express check-out coordinated the night before departure
Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Number of rooms: 648
Number of restaurants: 12
Number of bars: 9

Best For...

Earn more with Aeroplan

Family

Luxury

Spa

Wedding & honeymoons

More

Promotions

Receive Up to $500 in Resort Credits!

More

Important Notes

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Snap and share every red-carpet worthy and social media moment with Plugged-In™ offering free unlimited high speed WiFi resort wide for all your devices. Other Plugged-In™ perks include a PHTV® in every luxury suite.

Pick your music theme during your stay in paradise. Whether your prefer Rock n' Roll or something more laid back, Your Soundtrack™ will make you feel like the lead single in a legendary band.

Sleep Famously™ atop a Phabulous Bed™, a hand-crafted custom mattress developed exclusively for Planet Hollywood guests to provide exceptional comfort and support. Paired with high thread count sheets  these Phabulous Beds™ will leave you feeling rejuvenated.

Never miss big entertainment moments! Whether its a sports game or an awards show, every major event will be aired on screens throughout the resort. Stop by at Overtime Bar & Grill for front seats.

Save time and reduce paperwork by checking in online before your arrival. Simply show your ID upon arrival, and you can immediately pick up your room key or entry card. To begin the check-in process, please visit the following link.

https://kiosk.newhotelcloud.com/#/welcome?ht=C5738F156583490F904C34F4534829C1

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Junior Suite

Meal plan: All-Inclusive Plan
Room view: Resort view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 queen-size beds
Other areas: Living area, Work area with desk.
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 3 adults and 1 child, 2 adults and 2 children, 1 adult and 3 children
Room service: 24-hour room service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Mini-bar, Coffee maker, Concierge service, Sofa-bed, Garment steamer.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Junior Suite Ocean View

Meal plan: All-Inclusive Plan
Room view: Partial ocean view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 queen-size beds
Other areas: Living area, Work area with desk.
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 3 adults and 1 child, 2 adults and 2 children, 1 adult and 3 children
Room service: 24-hour room service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Mini-bar, Coffee maker, Concierge service, Sofa-bed, Garment steamer.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Junior Suite Swim Out

Meal plan: All-Inclusive Plan
Room view: Pool view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 queen-size beds
Other areas: Living area, Work area with desk.
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 3 adults and 1 child, 2 adults and 2 children, 1 adult and 3 children
Room service: 24-hour room service
Room amenities:
Terrace with direct pool access, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Mini-bar, Coffee maker, Concierge service, Sofa-bed, Garment steamer.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Entourage Suite

Meal plan: All-Inclusive Plan
Room view: Resort view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Separate living room, Work area with desk.
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 3 adults and 1 child, 2 adults and 2 children, 1 adult and 3 children
Room service: 24-hour room service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Mini-bar, Coffee maker, Concierge service, Sofa-bed, Garment steamer.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Director's Suite One Bedroom

Meal plan: All-Inclusive Plan
Room view: Pool view
Air conditioning: Yes
Bedding: 1 king-size bed and 1 double sofa bed
Other areas: Separate living room, Dining area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children, 1 adult and 3 children
Room service: 24-hour room service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Mini-bar, Coffee maker, Concierge service, Garment steamer.
Bathroom amenities:
Private bathroom with shower and whirlpool, Hairdryer, Bathrobe available for your use.
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Director's Suite Two Bedroom

Meal plan: All-Inclusive Plan
Air conditioning: Yes
Bedding: 1 king-size bed and 2 queen-size beds
Other areas: Separate living room, Dining area.
Maximum occupancy: 8
Occupancy detail: 1-6 adults, 6 adults and 2 children, 5 adults and 3 children, 4 adults and 4 children
Room service: 24-hour room service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Mini-bar, Coffee maker, Concierge service, Garment steamer.
Bathroom amenities:
Private bathroom with shower and whirlpool, Hairdryer, Bathrobe available for your use.
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STAR Class Junior Suite

This room includes extra perks as part of this hotel’s Upgrade to Star Class or STAR Class Producer's program.

Meal plan: All-Inclusive Plan
Room view: Resort view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 queen-size beds
Other areas: Living area, Work area with desk.
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 3 adults and 1 child, 2 adults and 2 children, 1 adult and 3 children
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Mini-bar, Coffee maker, Concierge service, Sofa-bed, Garment steamer.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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STAR Class Junior Suite Ocean View

This room includes extra perks as part of this hotel’s Upgrade to Star Class or STAR Class Producer's program.

Meal plan: All-Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 queen-size beds
Other areas: Living area, Work area with desk.
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 3 adults and 1 child, 2 adults and 2 children, 1 adult and 3 children
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Mini-bar, Coffee maker, Concierge service, Sofa-bed, Garment steamer.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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STAR Class Junior Suite Swim Out

This room includes extra perks as part of this hotel’s Upgrade to Star Class or STAR Class Producer's program.

Meal plan: All-Inclusive Plan
Room view: Pool view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 queen-size beds
Other areas: Living area, Work area with desk.
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 3 adults and 1 child, 2 adults and 2 children, 1 adult and 3 children
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Terrace with direct pool access, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Mini-bar, Coffee maker, Concierge service, Sofa-bed, Garment steamer.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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STAR Class Entourage Suite

This room includes extra perks as part of this hotel’s Upgrade to Star Class or STAR Class Producer's program.

Meal plan: All-Inclusive Plan
Room view: Resort view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Separate living room, Work area with desk.
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 3 adults and 1 child, 2 adults and 2 children
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Mini-bar, Coffee maker, Concierge service, Sofa-bed, Garment steamer.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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STAR Class Director's Suite One Bedroom

This room includes extra perks as part of this hotel’s Upgrade to Star Class or STAR Class Producer's program.

Meal plan: All-Inclusive Plan
Room view: Pool view
Air conditioning: Yes
Bedding: 1 king-size bed and 1 double sofa bed
Other areas: Separate living room, Dining area.
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 3 adults and 1 child, 2 adults and 2 children, 1 adult and 3 children
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Mini-bar, Coffee maker, Concierge service, Sofa-bed, Garment steamer.
Bathroom amenities:
Private bathroom with shower and whirlpool, Hairdryer, Bathrobe available for your use.
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STAR Class Director's Suite Two Bedroom

This room includes extra perks as part of this hotel’s Upgrade to Star Class or STAR Class Producer's program.

Meal plan: All-Inclusive Plan
Air conditioning: Yes
Bedding: 1 king-size and 2 queen-size beds
Other areas: Separate living room, Dining area.
Maximum occupancy: 8
Occupancy detail: 1-6 adults, 6 adults and 2 children, 5 adults and 3 children, 4 adults and 4 children
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Mini-bar, Coffee maker, Concierge service, Sofa-bed, Garment steamer.
Bathroom amenities:
Private bathroom with shower and whirlpool, Hairdryer, Bathrobe available for your use.
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STAR Class Director's Suite One Bedroom Swim Out

This room includes extra perks as part of this hotel’s Upgrade to Star Class or STAR Class Producer's program.

Meal plan: All-Inclusive Plan
Room view: Pool view
Air conditioning: Yes
Bedding: 1 king-size bed and 1 double sofa bed
Other areas: Separate living room, Dining area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children, 1 adult and 3 children
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Terrace with direct pool access, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Mini-bar, Coffee maker, Concierge service, Garment steamer.
Bathroom amenities:
Private bathroom with shower and whirlpool, Hairdryer, Bathrobe available for your use.
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STAR Class Producer's Two Bedroom Suite

This room includes extra perks as part of this hotel’s Upgrade to Star Class or STAR Class Producer's program.

Meal plan: All-Inclusive Plan
Air conditioning: Yes
Bedding: 1 king-size bed and 2 queen-size beds
Other areas: Separate living room, Dining area.
Maximum occupancy: 8
Occupancy detail: 1-6 adults, 6 adults and 2 children, 5 adults and 3 children, 4 adults and 4 children
Room service: 24-hour room service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Mini-bar, Coffee maker, Concierge service, Sofa-bed, Bar, Garment steamer.
Bathroom amenities:
Private bathroom with shower and whirlpool, Hairdryer, Bathrobe available for your use.
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STAR Class Producer's Three Bedroom Suite

This room includes extra perks as part of this hotel’s Upgrade to Star Class or STAR Class Producer's program.

Meal plan: All-Inclusive Plan
Room view: Resort view
Air conditioning: Yes
Bedding: 1 king-size bed and 4 queen-size beds
Other areas: Separate living room, Dining area, Work area with desk.
Maximum occupancy: 12
Occupancy detail: 1-10 adults, 10 adults and 2 children, 9 adults and 3 children, 8 adults and 4 children, 7 adults and 5 children, 6 adults and 6 children
Room service: 24-hour room service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Mini-bar, Coffee maker, Concierge service, Sofa-bed, Bar area, Garment steamer.
Bathroom amenities:
Private bathroom with shower and whirlpool, Hairdryer, Bathrobe available for your use.
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STAR Class Producer's Two Bedroom Suite Swim Out

This room includes extra perks as part of this hotel’s Upgrade to Star Class or STAR Class Producer's program.

Meal plan: All-Inclusive Plan
Room view: Pool view
Air conditioning: Yes
Bedding: 1 king-size bed and 2 queen-size beds
Other areas: Separate living room, Furnished outdoor living area, Dining area.
Maximum occupancy: 8
Occupancy detail: 1-6 adults, 6 adults and 2 children, 5 adults and 3 children, 4 adults and 4 children
Room service: 24-hour room service
Room amenities:
Terrace with direct pool access, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Mini-bar, Coffee maker, Concierge service, Bar, Garment steamer.
Bathroom amenities:
Private bathroom with shower and whirlpool, Hairdryer, Bathrobe available for your use.
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Restaurants & Bars

Restaurants

12 dining options
  • So Cal Gourmet Emporium - Buffet - International
  • East Sushi and Teppanyaki Bar - À la carte - Japanese / Teppanyaki
  • Sunset Strip Steakhouse & Grill - À la carte - Steak House
  • Gusto Italian Trattoria - À la carte - Italian
  • Sutra Indian Restaurant & Hookah Lounge - À la carte - Indian
  • La Cocina - À la carte - Mexican
  • The Shores Beach Club and Restaurant - À la carte - Grill
  • Guy's! Burger Joint - À la carte - American
  • 6th Sense - Chef's Table - À la carte - Gourmet - Additional charge ($)
  • Overtime Sports Bar - Pub Food
  • Star Class Grill - Grill - Exclusive to Star Class guests - Additional charge ($)
  • Fuel Coffee Co. - Cafe

Bars

9 bars
  • Lobby Bar
  • Pool Bar
  • Beach Bar
  • Lounge Bar
  • Swim-up Bar
  • Exclusive Star Class Bars ($)
  • Disco Bar (18+)

Activities

Pools

6 pools
  • Outdoor pool
  • Lazy river
  • Kid's splash pad
  • Exclusive pool

Motorized and non-motorized water sports

  • Motorized water sports ($)
  • Flowrider - surf experience ($)
  • Pool zumba

Land activities

  • Mini-golf
  • Daily entertainment

Entertainment

  • Teen's Club
  • Kid's Club
  • Nightly entertainment

Health and Relaxation

  • Fitness centre
  • Spa ($)
  • Yoga
  • Zumba
  • Bootcamp
  • Kickboxing

Other facilities & services

  • Gift shop
  • Convention centre
  • Beauty salon
  • Laundry service
  • Medical services
  • Poolside Cabana rentals
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Environmental Sanitation Fees

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

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Plugged-In

Snap and share every red-carpet worthy and social media moment with Plugged-In™ offering free unlimited high speed WiFi resort wide for all your devices. Other Plugged-In™ perks include a PHTV® in every luxury suite.

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Your Soundtrack

Pick your music theme during your stay in paradise. Whether your prefer Rock n' Roll or something more laid back, Your Soundtrack™ will make you feel like the lead single in a legendary band.

Back to top

Phabulous Beds

Sleep Famously™ atop a Phabulous Bed™, a hand-crafted custom mattress developed exclusively for Planet Hollywood guests to provide exceptional comfort and support. Paired with high thread count sheets  these Phabulous Beds™ will leave you feeling rejuvenated.

Back to top

Main Event Guarantee

Never miss big entertainment moments! Whether its a sports game or an awards show, every major event will be aired on screens throughout the resort. Stop by at Overtime Bar & Grill for front seats.

Back to top

Hotel Online Pre-Check-In

Save time and reduce paperwork by checking in online before your arrival. Simply show your ID upon arrival, and you can immediately pick up your room key or entry card. To begin the check-in process, please visit the following link.

https://kiosk.newhotelcloud.com/#/welcome?ht=C5738F156583490F904C34F4534829C1

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Earn more with Aeroplan

In addition to accumulating points on the flight portion of your trip, you’ll earn extra Aeroplan® points on packages to this resort/hotel.

  • A minimum 7-night stay is required on the Caribbean, Mexico, Hawaii, Florida, London, Lisbon and Rome; a minimum 4-night stay is required on Las Vegas, San Francisco and Portland.
  • Members ages 2 to 12 will receive extra points equivalent to 50% of the points granted to members ages 13 and up.
  • Valid for travel completed by December 31, 2025
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Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.

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Luxury

Treat yourself to luxurious features like gourmet dining, 24-hour room service, spacious rooms, free WiFi, and more.

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Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

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Wedding & honeymoons

This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.  

 To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.  

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Receive Up to $500 in Resort Credits!

Guests will receive up to USD $500 in resort Credits per room, per stay!

Resorts Credits can be used towards a selection of services & experiences including (but not limited to):

  • $100 towards room upgrade 
  • 2 x $50 credits towards spa treatments (valid on spa treatments 50 minutes or longer, can not be combined)
  • 2 x $50 credits towards experience upgrades (including private dinners, mini-bar rider upgrade, cabanas and more) 
  • $50 towards branded merchandise at PH Store (minimum purchase of $100) 
  • 4 x $25 credits towards wine & liquor purchases (not combinable)
Terms and Conditions:
  • Applicable for new bookings made from February 01, 2024 and onwards, for travel from February 01, 2024 - December 31, 2025
  • Resorts Credits are per room per stay.
  • Resort Credits cannot be exchanged for cash. There is no cash reimbursement if unused.
  • Resort Credit promotion is not combinable with other credits, discounts,or promotions unless specifically indicated.
  • Resort Credits are non-transferable, non-cumulative and cannot be held over for future stays. 
  • Promotion, prices, and applicable services are subject to change without prior notice.
  • Resort Credits promotion will not be extended to travelers on fam trips, travel agent or employee rates, complimentary, incentive, barter, exchange,or compensatory stays
  • Offer can be withdrawn at any time
  • Clients will be provided a booklet with the mentioned credits upon check-in.
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